Returns & Exchanges
At Quit Hero™, we stand by the quality of our products and offer a 30-day return policy for items in their original, unused condition. If you are not completely satisfied with your purchase, we are here to help you navigate a smooth exchange or refund process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund or exchange.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our designated Quit Hero™ fulfillment center.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method or your replacement item will be dispatched within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing